Rhubarb Jumble Returns Policy
We hope you’ll be totally thrilled upon receiving your vintage goodies from Rhubarb Jumble, but we also know sometimes items don’t quite fit as you’d hoped, so with this in mind we do accept returns on full price items within 14 days of receiving. However, we are a small business- the cost of returns are impactful and we do ask that you make sure you check your measurements and all of the garment details before you purchase. Contact us for any additional photos, measurements or any other details and we’d be happy to help!
We do not accept returns on sale items or any requests made after 14 days of receiving your item.
To process a return:
Contact us at firstname.lastname@example.org within 14 days of receiving your item, with your number and reason for returning.
On receipt of this email, we will provide you with a shipping address. We’d recommend choosing a tracked/signed for service as we are not responsible for any lost parcels. Any return postage and packaging fee is payable by the customer.
All items must be returned in the same condition as they arrived to you.
Once we receive and inspect the return item/s, we will issue a full refund for the original amount minus the original postage and packaging cost, via the original payment method.
Please allow 5-7 days for payment to clear.
Please note that these policies apply to items bought from rhubarbjumble.com ONLY.
Any refunds for items bought through our Etsy or Ebay store must be processed through the site purchased from.
Any purchases made from our physical shop on North Street in Bristol are non- refundable, though we do offer in-store credit notes for full price returned items within 14 days of purchase. Our in-store credit notes are redeemable in store only and are valid for 6 months from date of return.